How to get a printed pouch sample?

Just fill out the details required in the form, and we'll print you one sample pouch using your design file.

Do you offer custom pouches with or without a window?

Yes, you can choose a window or no window according to your preference.

What packaging material is best for my product?

Check out our material guide for the materials we offer. If you want talk to someone, our  customer service representatives are available to help.

Does my packaging need a valve?

Let's talk science. Gases (including a bunch of carbon dioxide) are emitted after roasting and continue to emit even after your coffee is packaged. If the gases are trapped inside the package, this can cause the bag or pouch to inflate or bloat. Here's where the valve magic comes in. When pressure inside a sealed package increases beyond the valve opening pressure, a rubber disk in the valve momentarily opens to allow gas to escape out of the package. As gas is released — and the pressure inside the package drops below the valve close pressure — the valve closes. This one-way air valve is added to fresh roast and ground coffee bags to allow the carbon dioxide to easily escape and not allow in more oxygen, slowing the rate of reaction and increasing the lifespan of your lovely coffee.

Can I heat seal pouches to close the mouth of a filled pouch?

Yes, with the help of a heat sealing machine of the correct width.

What is CMYK?

CMYK is a color profile for design files that are destined for print. The letters stand for cyan, magenta, yellow, and black - the four colors of ink used in our printing process. RGB is another common color profile, but it's meant for screen presentation (e.g. websites), not physical dyes. Because our presses print using CMYK inks, all elements of the design, including any linked images, must be in CMYK (Process) mode prior to sending your artwork. Please note that converting from RGB to CMYK can cause significant color shifts. We recommend taking the time to carefully review and make any necessary color corrections before sending us your files.

What is the minimum resolution?

We require a minimum of 300 dpi in submitted artwork, especially if your design includes any photographs or raster images. Anything less than that can appear blurry and pixelated. Don't think that more is better, though - anything higher than 300 dpi isn't necessary, and will likely only mean a larger file size that takes longer to upload to our system. 

How many colors can I use in my artwork file?

Thanks to our digital printing process, you're not charged for how many colors you include in your artwork file. We print using CMYK ink (Cyan, Magenta, Yellow, and Black), which allows us to standardize our price per unit, regardless of factors like ink coverage.

What are your minimum order quantities (MOQs)?

We offer flexible order quantities with no MOQ required due to our digital printing process.