What packaging material is best for my product?

Check out our material guide for the materials we offer. If you want talk to someone, our  customer service representatives are available to help.

Does my packaging need a valve?

Let's talk science. Gases (including a bunch of carbon dioxide) are emitted after roasting and continue to emit even after your coffee is packaged. If the gases are trapped inside the package, this can cause the bag or pouch to inflate or bloat. Here's where the valve magic comes in. When pressure inside a sealed package increases beyond the valve opening pressure, a rubber disk in the valve momentarily opens to allow gas to escape out of the package. As gas is released — and the pressure inside the package drops below the valve close pressure — the valve closes. This one-way air valve is added to fresh roast and ground coffee bags to allow the carbon dioxide to easily escape and not allow in more oxygen, slowing the rate of reaction and increasing the lifespan of your lovely coffee.

Can I heat seal bags to close the mouth of a filled bag?

Yes, with the help of a heat sealing machine of the correct width.

What is CMYK?

CMYK is a color profile for design files that are destined for print. The letters stand for cyan, magenta, yellow, and black - the four colors of ink used in our printing process. RGB is another common color profile, but it's meant for screen presentation (e.g. websites), not physical dyes. Because our presses print using CMYK inks, all elements of the design, including any linked images, must be in CMYK (Process) mode prior to sending your artwork. Please note that converting from RGB to CMYK can cause significant color shifts. We recommend taking the time to carefully review and make any necessary color corrections before sending us your files.

What is the minimum resolution?

We require a minimum of 300dpi in submitted artwork, especially if your design includes any photographs or raster images. Anything less than that can appear blurry and pixelated. Don’t think that more is better, though - anything higher than 300dpi isn’t necessary, and will likely only mean a larger file size that takes longer to upload to our system. 300dpi is a safe “set it and forget it” for artwork success.

### What do "safe zones" mean and why do you mention them? The safe zone is the green box centered in each panel of our artwork templates. We recommend keeping all important text and graphics within these green lines to prevent them from being trimmed, folded, or misaligned.

How many colors can I use in my artwork file?

Thanks to our digital printing process, you're not charged for how many colors you include in your artwork file. We print using CMYK ink (Cyan, Magenta, Yellow, and Black), which allows us to standardize our price per unit, regardless of factors like ink coverage.

What are your minimum order quantities (MOQs)?

We offer flexible order quantities with no MOQ required due to our digital printing process.

I'd like a specific product sample, not the whole sample pack.

Just reach out to your Customer Service Representative (or contact us) and they'll help you get the specific items you’re looking for!